SaySo for Attractions
Capture guest feedback at scale from theme parks, aquariums, zoos, and leisure venues. Voice surveys with real-time AI analysis replace low-response email surveys and paper comment cards.
Capture guest feedback at scale from theme parks, aquariums, zoos, and leisure venues. Voice surveys with real-time AI analysis replace low-response email surveys and paper comment cards.
You run an attraction that welcomes thousands of guests weekly — a theme park, aquarium, zoo, heritage site, or experience centre. Guest satisfaction drives repeat visits, word-of-mouth recommendations, and season pass renewals. Yet gathering meaningful feedback at scale feels impossible.
Email surveys don't work. You collect 5,000 email addresses, send a survey, get 150 responses (3% completion rate). Paper comment cards suffer the same problem. Meanwhile, unhappy guests leave one-star reviews on Google or TripAdvisor days after visiting. By then, you've missed the moment to recover the experience. You're operating with partial data, making decisions that affect thousands of guests based on feedback from hundreds.
SaySo is designed for high-footfall venues. As guests leave, they encounter a simple touchpoint — a kiosk, tablet, or QR code. They speak their feedback. That's it. No forms, no friction, no waiting.
Voice works at scale because it's frictionless. Guests will spend 20–30 seconds speaking feedback between the exit and the car park. Completion rates jump from 3–5% (email) to 20–40% (voice). Deploy multiple touchpoints — two kiosks at the main exit, QR codes at secondary exits, a tablet at the gift shop. Every guest has a chance to contribute.
The AI transcribes, translates, and analyses in real time. A guest from Germany speaks in German. A family from Brazil speaks in Portuguese. Everything feeds into a unified dashboard. Real-time insight drives fast action — you see a theme emerging about queue times and address it before the weekend. A new ride is getting rave reviews from families, and you use that in marketing.
Email surveys and paper cards reach 3–5% of guests. Voice feedback reaches 20–40%. You're operating with data that represents your actual audience, not a self-selected fraction.
Large attractions need multiple touchpoints. SaySo deploys across kiosks, tablets, and QR codes. A centralised dashboard aggregates feedback from all locations.
Multilingual support means every visitor contributes regardless of language. You see patterns in how different audiences engage with your attraction.
Real-time insight means you spot problems while you can fix them. You have data to justify improvements, prioritise investments, and tell compelling marketing stories.
"We use SaySo to gather guest feedback across multiple holiday parks. With high volumes of diverse guests — families, couples, international visitors — voice feedback has transformed how they understand experience and prioritise improvements."
— Holiday park chain
Your guests visit for a moment in time. SaySo captures their honest feedback before they leave.
Book a DemoSaySo is designed for exactly this scenario. The interaction is ultra-quick — tap a QR code or screen, speak for 20–30 seconds, walk on. No login, no forms, no friction. High-footfall venues often deploy multiple kiosks or QR codes at different exits to spread the load and minimise wait times.
Yes. SaySo allows you to segment feedback collection by physical area, ride, or experience section. You can track satisfaction by attraction and identify which experiences guests love or struggle with. Filter dashboard views by area to see feedback and themes specific to each zone.
SaySo automatically transcribes and translates all feedback. Set preferred languages for your venue's interface, and the AI transcribes in the guest's language and translates to your working language. View feedback by language in the dashboard to see whether sentiment differs across language groups.
If you have further questions, our dedicated team would be delighted to answer them.
SaySo is designed for exactly this scenario. The interaction is ultra-quick — scan a QR code or tap a screen, speak for 20–30 seconds, walk on. No login, no forms, no friction. High-footfall venues often deploy multiple kiosks or QR codes at different exits to spread the load and minimise wait times.
Yes. SaySo allows you to segment feedback collection by physical area, ride, or experience section. You can track satisfaction by attraction and identify which experiences guests love or struggle with. Filter dashboard views by area to see feedback and themes specific to each zone.
SaySo automatically transcribes and translates all feedback. Set preferred languages for your venue’s interface, and the AI transcribes in the guest’s language and translates to your working language. View feedback by language in the dashboard to see whether sentiment differs across language groups.
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