SaySo for Events

Event Feedback Collection — Capture Attendee Voices in Real Time

Stop relying on post-event email surveys with 5–15% response rates. Capture authentic attendee feedback at the point of exit with voice-powered kiosks and QR codes.

Event feedback collection with SaySo voice kiosks
Event feedback collection with SaySo voice kiosks

Event Feedback Collection — Capture Attendee Voices in Real Time

Stop relying on post-event email surveys with 0–1% response rates. Capture authentic attendee feedback at the point of exit with voice-powered kiosks and QR codes.

SaySo event feedback kiosk in action

HoxtonAi is trusted by thousands of users:

The Problem: Why Post-Event Surveys Fall Silent

You’ve invested months planning an event. Hundreds or thousands attended. Then the feedback disappears. Most event teams rely on post-event email surveys with response rates of just 0–1%. By the time attendees receive an email hours or days later, the emotional resonance has faded. They’re back at their desks, inboxes overflowing, motivation gone.

Worse, the feedback that does come back is generic. International attendees are filtered out entirely. And the people who leave most frustrated don’t respond at all — they walk out the door taking their honest opinions with them. You’re optimising based on a fraction of your audience.

Event feedback challenges - empty post-event surveys

The Solution: Voice Feedback at the Point of Exit

SaySo transforms event feedback from a post-hoc email exercise into an in-the-moment conversation. As attendees leave, they encounter a simple kiosk or tablet running SaySo. They tap a QR code on their lanyard. They speak their feedback in any language. That's it.

Here's what happens behind the scenes: AI transcribes their voice instantly, translates it if needed, and begins analysing sentiment and themes in real time. By the time your event ends, you already have quantified satisfaction scores, key themes, and direct quotes. No waiting for email responses. No low completion rates. No manual transcription.

Because voice is how people naturally communicate, completion rates skyrocket. People will spend 30 seconds speaking feedback when they won't spend 3 minutes filling out a typed survey. The multilingual AI means international attendees aren't filtered out of your data — every visitor gives feedback in their language, and SaySo transcribes, translates, and analyses it alongside English-language feedback.

Setup takes minutes, not days. A tablet, a kiosk, or even a printed QR code on signage — SaySo adapts to your event layout. Your team gets live dashboards showing feedback as it comes in, not a report delivered days later.

Why Event Teams Choose SaySo

Capture feedback while emotions are fresh

Voice feedback happens at the moment of truth — as attendees leave. You capture genuine sentiment before memory fades, not days later when emotional context is lost. Real-time analysis means you spot issues and successes immediately.

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10x better completion rates than email surveys

Speaking takes seconds. Typing takes minutes. When attendees encounter a kiosk or tap a QR code, voice feedback completion rates typically exceed 10–20% — compared to 0–1% for email surveys. Larger sample size, better data.

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Understand international audiences

Multilingual support means you're not just capturing feedback from English speakers. Every attendee — regardless of language — contributes to your insight. AI transcription and real-time translation remove language barriers.

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Act on feedback immediately

Traditional surveys deliver reports weeks later. SaySo gives you themes, sentiment, and direct quotes as the event unfolds. Spot a speaker who resonated. Identify a logistical pain point. Know your net promoter score before attendees leave the building.

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Trusted by Event Organisers Worldwide

Event organisers using SaySo feedback system

"SaySo completely changed how we understand attendee experience. We moved from sending post-event emails that 1% of people respond to, to capturing voice feedback from 10% of our attendees in real time. The insights were richer, faster, and more representative of our actual audience. We've already rebuilt next year's agenda based on SaySo feedback."

Events Director, International Tech Conference (2,000+ attendees)

Ready to Hear What Your Attendees Really Think?

Stop guessing what attendees thought. Capture their voice. See how event teams are using SaySo to gather feedback faster, deeper, and more completely.

Book a Demo

Frequently Asked Questions

How quickly can SaySo be set up at an event?

SaySo can be deployed in under 5 minutes. You need a tablet, kiosk, or even a printed QR code and smartphone. Our team provides setup support beforehand, and your event staff will have everything they need to get live. Most venues don't need IT support — plug in a device, launch the app, and you're collecting feedback. If you're using QR codes on lanyards or signage, there's no hardware setup required at all.

What event feedback questions should I ask?

Start simple: "How would you rate your overall experience?", "What was the highlight for you?", and "What could we improve?". SaySo's AI automatically thematises open-ended feedback, so you'll see patterns emerge — common complaints, repeated praise, actionable suggestions. We recommend 2–3 questions maximum; longer surveys drive down completion. We can provide templates based on your event type and goals.

Can SaySo handle large events with thousands of attendees?

Absolutely. SaySo is built for scale. High-footfall venues like conferences, expos, and large festivals use multiple kiosks or QR codes to distribute feedback collection. The AI processes responses in real time, so 100 responses or 5,000 responses flow through the same dashboard. You get real-time sentiment aggregation, so you can track satisfaction trends across the duration of your event.

FAQs

If you have further questions, our dedicated team would be delighted to answer them.

How quickly can SaySo be set up at an event?

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SaySo can be deployed in under 5 minutes. You need a tablet, kiosk, or even a printed QR code and smartphone. Our team provides setup support beforehand, and your event staff will have everything they need to get live. Most venues don't need IT support — plug in a device, launch the app, and you're collecting feedback. If you're using QR codes on lanyards or signage, there's no hardware setup required at all.

What event feedback questions should I ask?

This is some text inside of a div block.

Start simple: “How would you rate your overall experience?”, “What was the highlight for you?”, and “What could we improve?”. SaySo’s AI automatically thematises open-ended feedback, so you’ll see patterns emerge — common complaints, repeated praise, actionable suggestions. We recommend 2–3 questions maximum; longer surveys drive down completion. We can provide templates based on your event type and goals.

Can SaySo handle large events with thousands of attendees?

This is some text inside of a div block.

Absolutely. SaySo is built for scale. High-footfall venues like conferences, expos, and large festivals use multiple kiosks or QR codes to distribute feedback collection. The AI processes responses in real time, so 100 responses or 5,000 responses flow through the same dashboard. You get real-time sentiment aggregation, so you can track satisfaction trends across the duration of your event.